Frequently Asked Questions
Have a question that isn't answered below? Call us at 303-871-4020, email us at finaid@du.edu, or drop by University Hall room 255. To ensure the health and safety of our students and staff, masks are required in the financial aid office regardless of vaccination status.
Phone and Drop-In Hours:
- M, T, W, F: 8:00 a.m. - 4:00 p.m. MT
- Th: 12:00 p.m. - 4:00 p.m. MT
2023-24 Financial Aid Offers:
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When will I receive my 2023-24 financial aid offer?
We send financial aid offers on a weekly basis to students who have been admitted and have completed the financial aid application process. If we've requested additional documentation after you applied for aid, you must submit those documents and an advisor must review your file before a financial aid offer can be generated.
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I don't see my departmental scholarship or assistantship listed on my financial aid offer. Why?
Graduate students: Most academic departments are responsible for adding scholarships and assistantships to student accounts (not the financial aid office). If you don't see departmental aid listed on your financial aid offer, chances are they haven't added it yet. Contact your program advisor for more information.
Undergraduate students: Departmental scholarships have been added for most students who have completed the financial aid application process and received an aid offer for 2023-24. If you believe you have been awarded a departmental scholarship and it isn't included in your financial aid offer, please contact your academic department.
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I won't be enrolled in all of the quarters/semesters listed on my financial aid offer. What should I do?
If you're graduating early or will not be enrolled in all of the terms listed on your aid offer, please complete an enrollment adjustment form so we can adjust your aid to reflect your intended enrollment.
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Why isn't my Graduate PLUS loan listed on my financial aid offer?
We don't automatically add Graduate PLUS loans to initial financial aid offers for most students—you need to reapply for that loan each year.
Please note: We're unable to certify PLUS loans until later in the summer. If you applied for and were approved for a Graduate PLUS loan, we'll add it to your financial aid account by mid-July, and you'll receive an email when an updated financial aid offer is available to view online.
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What else do I need to do to receive my aid in the fall?
To receive your financial aid in the fall, you need to be enrolled in classes, accept or decline the aid offered to you, and complete loan requirements (if applicable).
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How do I reduce or cancel a loan I already accepted?
If you've already accepted a loan in MyDU and now wish to cancel it or reduce the amount you accepted, send an email to finaid@du.edu.
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Why wasn't I offered work-study?
Because of our limited funding, many students who would otherwise be eligible won't receive work-study as a part of their financial aid offer. If you don't see work-study on your offer, chances are that funding was depleted.
If you would like to submit your name to the waitlist or had work-study in the 2022-23 academic year and didn't receive it for 2023-24, please email workstudy@du.edu.
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What is my tuition rate for the 2023-24 academic year?
Your tuition rate for 2023-24 will depend on your program:
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I don't think the cost of attendance listed on my financial aid offer is correct. What should I do?
The cost of attendance listed on your financial aid offer is based on the average enrollment of students in your program. If you will be enrolled in more credits each term than what your current cost of attendance indicates, we recommend submitting an enrollment adjustment form.
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I've been awarded a private scholarship from an outside organization. Is there anything I need to do?
Yes. If you've been awarded a private scholarship from an organization outside of DU, please report it so we can add it to your financial aid account.
Scholarship Questions:
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I'm an undergraduate student. Do you have a list of additional private scholarships I can apply for?
Various entities not affiliated with DU offer an array of scholarship opportunities. These sources can include community organizations as well as women's, ethnic or religious organizations. Many of these opportunities are not broadly advertised, so be sure to speak with any such organizations near you, particularly those you're already affiliated with, to see if they offer scholarship funding.
We also have a list of the most common private scholarship search engines on our website.
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I'm a graduate student. Do you have any scholarships I can apply for?
Most available scholarships are merit-based and are awarded by individual academic departments. For many merit-based scholarships, you're automatically considered when you apply for admission. Some, however, will require a separate application. Contact your academic department for more information on DU scholarship opportunities.
Various entities not affiliated with DU also offer an array of scholarship opportunities. These sources can include community organizations as well as women's, ethnic or religious organizations. Many of these opportunities are not broadly advertised, so be sure to speak with any such organizations near you, particularly those you're already affiliated with, to see if they offer scholarship funding. We've included some of the most common private scholarship search engines on our website.
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Are there any DU scholarships for my specific major?
There are over 500 gift and endowed scholarships awarded every year to current undergraduate students by academic departments on campus. The majority of these scholarships are available to students entering their second, third or fourth year at the University after they’ve taken classes in their chosen major. To be considered for one of these scholarships, students must submit the Departmental Scholarship Application, which opens in February each year.
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Where should my private scholarship check be mailed?
The check can be sent to the following address:
University of Denver
Office of Financial Aid
2197 S. University Blvd.
Denver, CO 80208The scholarship provider should write the check out to the University of Denver and include your name and DU ID in the memo. If the organization has a specific way they would like the scholarship applied (split evenly over the academic year or a specific quarter), please have them include that information with the check.
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How will my private scholarship be applied onto my account?
Once we receive the scholarship, we'll see if the organization sent information on how they want the funds to be applied. Some organizations want it to be applied evenly over the academic year while others would like it to be applied to one quarter specifically. Unless otherwise specified, we'll split the scholarship evenly over the fall, winter, and spring quarters.
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My private scholarship hasn't been applied to my account. What should I do?
We may have not received your scholarship check yet. Please contact your scholarship organization directly to confirm they have sent the check and verify it has been sent to the correct address.
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I have an outside organization asking for information for a private scholarship. What should I do?
- If the organization is asking for an enrollment verification, please contact the Office of the Registrar at 303-871-4095 or registrar@du.edu, or request enrollment verification through MyDU.
- If the organization is asking for a copy of your bill, please log in to DUPay to find your most recent statement. Contact the Bursar's Office at 303-871-4944 or bursar@du.edu for more information.
- If the organization is asking for specific information about your financial aid, please email the request to finaid@du.edu. We can't provide any FAFSA data or aid eligibility information to a third party without your written consent, so we'll reach out to you to obtain authorization. Please submit requests at least two weeks prior to the organization's deadline (if applicable).
Contact
Financial Aid
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303-871-2341
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2197 S. University Blvd.
Denver, Colorado 80210 -
M, T, W, F: 8am-4:00pm
Th: 12:00pm-4:00pm
FAFSA Code: 001371
CSS Profile Code: 4842